You can view real-time stock availability on the product page. If your size or colour is sold out, you can click “Notify Me” to get an alert when it’s back. You will be able to find all items online at our physical store as well.

All product descriptions include materials, sizing, fit, and country of origin. If you need extra photos, please check the gallery on the product page or contact us.

Restocks vary by brand and season. Add the item to your Wishlist for back-in-stock alerts.

We occasionally offer sales and promotions. Subscribe to our newsletter for a $10 Discount and follow us on Instagram to stay updated.

Orders typically ship within the same if there aren’t any issues with your method of payment. It can take up to 3 business days to ship your order. You’ll receive a tracking email once it’s on the way.

After shipping, you’ll get a tracking number via email. You can also log in to your account to check your order status.

We offer standard and express shipping. Delivery times and costs are shown at checkout based on your location.

First, check with neighbours or your building concierge. If it’s still missing, contact the shipping carrier with your tracking number and start a trace on the package.

Yes, eligible items can be returned or exchanged within 7 days of delivery. Items must be unworn and in original packaging.

Visit our Returns Portal, enter your order number and email, and follow the instructions.

Refunds are processed within 5–7 business days after we receive and inspect your return.

Orders can be canceled if they haven’t been fulfilled. Please contact us immediately if you wish to cancel.

Contact our support team with photos of the incorrect item, and we’ll arrange a replacement or refund.

Your order price includes any Tariff charges. You will not have to pay any extra charges when you receive your order.

Yes, we ship worldwide. Shipping costs and times vary by destination and will be calculated at checkout.